In this blog post, we delve into the success story of Murphysboro, a city in Illinois, and their journey to upgrade their outdated legacy IMAP mail system. The city faced numerous challenges, including limited functionality, hindered automation of administrative processes, and the need for modern collaborative technology. With only one primary support person managing their IT system, the automation of routine tasks became crucial. Furthermore, the migration had to be executed flawlessly, without any disruption of service, especially for mission-critical functions such as communication with the police and fire departments.
To overcome these obstacles, Murphysboro sought the expertise of the Daston Google team. Collaborating with the city’s IT management, they thoroughly assessed the challenges and devised a migration plan that complied with all state requirements. Solutions provided by Daston included the utilization of GCDS and Password Sync for automated user onboarding and offboarding, as well as Google Workspace Migration for Microsoft® Exchange (GWMEE) for data migration. A big bang approach was recommended to minimize downtime and disruption, and comprehensive instructor-led training was provided to ensure a smooth transition.
The implementation process went smoothly, with all automations thoroughly tested prior to go-live. The email data migrated swiftly and without any data loss. As a result, on the day of go-live, all users were able to log in and access their data seamlessly, with no disruption of service. The client, Murphysboro, expressed satisfaction with the results and emphasized the trust they had in the Daston team’s expertise and experience.
This success story showcases the value of Daston’s products and services in transforming and modernizing communication systems for businesses. Lessons learned from this experience include following a thorough deployment plan, gathering all requirements, meticulously solutioning each requirement, and conducting comprehensive testing for a successful migration.
The testimonial from Brian Manwaring, IT Director of Murphysboro, further attests to the impeccable transition and highlights Daston’s capabilities in delivering exceptional solutions.
Readers can gain insights from this case study and apply the lessons learned to their own organizations, ensuring a smooth and successful migration to modern communication systems.
Daston Corporation, a Google Cloud Premier and SBA Certified HUBZone Small Business that specializes in providing Google Cloud Licensing and Google Certified Professional Support Services. Daston has a highly experienced team of in-house Google Cloud certified experts who can assist US Public Sector Agencies, Commercial Organizations, and Educational Institutions in utilizing Google Workspace solutions for their businesses. With Daston’s expert assistance, organizations can optimize Google solutions to maximize ROI, and receive full cradle-to-grave deployment and migration services. Daston has a proven track record of delivering Google Cloud solutions to hundreds of Federal and State and Local government agencies across the US. Daston has been selected as a Google Partner of the Year (2021) Public Sector and listed on Inc. Fast 5000 list of top companies (2022). Daston is also a State of Virginia SWAM vendor. Contact our Google expert today to learn more about our Google solutions.