Take Your Support to the Next Level with Premium Plus Support.
Daston is enhancing its support offerings within the Premium Software Subscription Agreement (SSA) to ensure our clients fully leverage their DCAA-on-Demand SuiteApp investment. This expanded support includes extended hours and access to additional functional consulting services.
With Premium Plus Support, Expand Your Support Hours to Meet Your Needs!
To better serve our clients across time zones and provide more timely assistance, Daston will extend its software support hours. Daston Normal DCAA On Demand NetSuite SuiteApp Support Hours are 8:00am EST – 6:00pm EST, however, with Premium Plus Support, the hours are expanded
Normal Support Hours 8:00am EST – 6:00pm EST
Daston Normal DCAA On Demand NetSuite SuiteApp Support Hours are 8:00am EST – 6:00pm EST. Click on the button below to complete your support ticket today.
Premium Plus Support Hours 8:00am EST – 9:00pm EST
With our Premium Plus Support, we extend our support window to allow for greater flexibility in accessing support, addressing urgent issues promptly, and minimizing disruption to your critical operations.
Enhanced Functional Consulting
In addition to expanded premium support hours, You will also receive an allocation of 24 hours of functional consulting services that are included in the cost.
Additional DCAA-on-Demand SuiteApp Training
Enhance your team’s proficiency with the DCAA-on-Demand NetSuite SuiteApp. This training can cover various topics, including:
- New feature implementation
- Advanced functionality utilization
- Role-based training for different user groups
- Best practices for data entry and reporting
Best Business Practice Consultation
Benefit from Daston’s deep understanding of government contracting and accounting practices. Our consultants can advise on:
- DCAA compliance best practices
- Efficient project costing and billing workflows
- Revenue recognition strategies
- Financial reporting and analysis
SuiteApp Diagnostic and Recommendations
Leverage Daston’s expertise to optimize your SuiteApp configuration and performance. Our consultants can:
- Analyze existing workflows and identify areas for improvement
- Troubleshoot system issues and provide solutions
- Conduct system health checks and provide recommendations for best practices
Ready to take your support to the next level?
With Daston’s Premium Plus Support, you can benefit from increased productivity, advanced expertise, optimized processes and proactive support from Daston’s team of NetSuite and GovCon experts. Contact our team today to upgrade your SSA today!