Daston DCAA-on-Demand SuiteApp Premium Plus Support
Built by Government Contractors for Government Contractors
What is Premium Plus Support?
Daston is enhancing its support offerings within the Premium Software Subscription Agreement (SSA) to ensure our clients fully leverage their DCAA-on-Demand SuiteApp investment. This expanded support includes extended hours and access to additional functional consulting services.
Key Benefits:
- Increased Productivity: Extended support hours minimize downtime and enable faster resolution of issues.
- Advanced Expertise: Access to functional consulting services maximizes your utilization of the DCAA-on-Demand SuiteApp.
- Optimized Processes: Consulting on best business practices improves efficiency and compliance.
- Proactive Support: Diagnostics and recommendations help prevent potential problems and ensure system stability.
Expanded Support Hours
To better serve our clients across time zones and provide more timely assistance, Daston will extend its software support hours. Daston Normal DCAA On Demand NetSuite SuiteApp Support Hours are 8:00am EST – 6:00pm EST, however, with Premium Plus Support, the hours are expanded
Daston Normal Hours 8:00am EST – 6:00pm EST
Daston Normal DCAA On Demand NetSuite SuiteApp Support Hours are 8:00am EST – 6:00pm EST. Click on the button below to complete your support ticket today.
Premium Plus Support Hours 8:00am EST – 9:00pm EST
With our Premium Plus Support, we extend our support window to allow for greater flexibility in accessing support, addressing urgent issues promptly, and minimizing disruption to your critical operations.
Enhanced Functional Consulting
In addition to expanded premium support hours, You will also receive an allocation of 24 hours of functional consulting services that are included in the cost.